Collaboration for More than 15 Years

We have been supporting the ERP solution of Richard Denk GmbH Polstermanufaktur for more than 15 years now. Since then, the solution has evolved together with the company.
Why We Chose anaptis:

Partner Search: Competence and Regionality Combined

“We started looking for a new partner company and compared several alternatives. In the end, we opted for anaptis GmbH (then still Infosim GmbH & Co. KG) because we saw (and still see) a very competent and local partner. In anaptis, we have found a local partner whose employees have a high level of industry expertise and always develop practice-oriented solutions together with us. We particularly like the clear structure and user-friendliness of our ERP solution, as well as the high degree of customization.

The decision to work with anaptis was the start of many years of trusting cooperation. Since then, the employees have supported us in ongoing operations as well as with regular innovations. The good accessibility and fast support should be particularly emphasized at this point.”

Long-Standing Collaboration:

The Project Milestones at a Glance

Chapter 1:

Variant Management through Configuration

Richard Denk sought a way to manage the numerous variants without overly inflating the item master data.
Chapter 2:

Further Development of the B2B Purchasing Interface

Richard Denk was looking for a way to receive orders via EDI instead of a manual interface import.
Chapter 3:

Upgrade of the System

Richard Denk wanted to update the system and secure the new functional and security standards.
Chapter 4:

Development of an Operating Data and Time Recording System

Richard Denk wanted to integrate the company and personnel time recording into Microsoft Dynamics NAV.
Chapter 1:

Variant Configuration: Overview of Variants without a Bloated Article Master

Initial Situation: Inflated Article Master due to Numerous Variants

“What we initially couldn’t solve in Navision was the easy handling of our numerous variants without inflating our item master too much.”

 

Result: Efficient Management of Variant Diversity through Dummy Articles and Model Numbers

“We found a solution for our numerous variants through dummy items and model numbers. The background is this: Our items in the ERP system each have bills of materials and routings that can occur in various combinations and variants. If we were to include all of these in the system, it would be very complex. Frequently requested combinations are fixed in the master. Less requested finished items or exclusive products are handled through dummy items, keeping the item master (components) manageable.”

Chapter 2:

Optimized Purchasing Processes through Individual EDI Connection

Initial Situation: Growing Requirements for the Processing of Order Data

“With the evolution of our business, additional requirements arose for the ERP solution. Particularly important in our daily operations is simplifying collaboration with various large B2B customers from the caravan and motorhome industry. Orders from these customers, which previously came via email, could be transmitted to us in Navision through an interface file. Due to increasing complexity and volume, the interface had to be expanded over time. For example, to ensure just-in-time production and delivery. An appropriate forecast or pre-disposition was very important to us due to tightly scheduled delivery schedules.”

 

Result: More Transparency and Automation in the Production Process

“Our requirement regarding the purchasing interface to our B2B major customers was addressed with a custom EDI integration. So, an interface was developed for us through which orders and forecast data (e.g., comparison data from the previous year) are semi-automatically imported directly from customers to us. Semi-automatically because the interface file we receive must be manually imported daily. Other processes in Navision now largely run automatically, so we can directly process the orders in Navision (which were previously created automatically). Due to the imported forecast data, we have not only a point-in-time but also a time period view. Since we receive files daily, the forecast data becomes more accurate over time, allowing them to be converted in our system from forecast to a sales order or production order. Subsequently, purchasing and delivery processes are easily managed in the system. Today, our production process is much more transparent, and we receive immediate feedback from production on changes in customer parameters (e.g., postponement).”

Chapter 3:

Upgrade from Navision to Dynamics NAV

Initial Situation: The Necessary Step towards a Modern Solution

“At that time, we had already been working with Navision for several years. With it, we managed order processing, automatic disposition of orders (including shipping documents to customers), and our accounting. Eventually, it was time to present the old functionalities in a ‘new look’ and benefit from new functionalities (e.g., integration with the Microsoft product suite).”

 

Outcome: Change to Modern Functionalities and Integration of the Microsoft Product World

“The upgrade was completed within 20 days. Small adjustment issues were creatively and promptly resolved, and our employees were involved early on – especially in matters of usability. Today, we benefit from a flexible solution and can align even more closely with our customers and practices. This greatly simplifies our daily work because we can process orders faster and more efficiently.”

Chapter 4:

Better Resource Planning thanks to Web Application Developed by anaptis

Initial Situation: Increased Workload due to Manual Evaluation of Production Documents

“We had been wanting to integrate operational and personnel time tracking into Dynamics NAV for some time. So far, we have been managing with manual evaluation of production papers but want to switch to an automated solution for better resource control and planning.”

 

Result: Customized Web Application as a Solution for Seamless Integration into Dynamics NAV

“With regard to our desire for operational and personnel time tracking, we could have used an off-the-shelf tool. However, we faced the challenge that the tool needed to access our Dynamics NAV database in the background and pull valid users and orders available for time booking in production. Thus, anaptis developed a web application for us to capture attendance such as clock-in, clock-out, and special breaks (standard breaks are automated). To track work time, productive work (with predefined time) and unproductive secondary work are differentiated. These times are automatically calculated for monthly evaluations and provided to the payroll department. Special functions here include the quantity comparison (system recognizes how much still needs to be completed in an order) as well as the bonus payment system (awarding bonus points for falling below the target working hours).

Overview of All Optimizations:

Which Products Are Used?

This Is what Our Customer Says:

How Richard Denk GmbH Finds the Collaboration with anaptis

richard-denk-ziegler

We have been working with anaptis for many years now, and it has been a trusting partnership. Throughout this time, their team has provided us with ongoing support and proactive, practical advice.

Sebastian Ziegler, Management, Richard Denk

May we Introduce?

Our Project with Richard Denk GmbH

The company Richard Denk GmbH, based in Würzburg, was founded in 1927. It specializes in industrial upholstery production of components specifically for caravans, motorhomes, commercial, and shopfitting.

We have been working with Richard Denk since 2006, providing support and further development for the Dynamics NAV ERP solution. Among other things, we have performed an upgrade from Navision 4.0 to Dynamics NAV 2016. In the end, the group of companies with approximately 65 employees benefits from increased flexibility, customer orientation, and a more productive way of working.

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