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Manual Processes Are

Your Challenge without the Add-On

How is your shipping currently managed in Dynamics 365 Business Central? Do you have to organize transportation for each carrier separately in a specialized software and manually compare prices? Do you have to painstakingly gather the necessary documents (e.g., labels, freight documents, return labels)? Is it difficult to process returns? Do you find it challenging to handle special shipments such as hazardous materials, drop shipments, and export transactions including customs?

If so, you’re in the same boat as some of our customers before we started working together.

Organize Shipping Centrally:

Comsol's Solution: Multiship

The Microsoft-certified add-on for Dynamics 365 Business Central provides everything you desire in shipping. With an integrated solution, your outbound process is automated and expedited.

  • Optimize shipping

    You bundle all parcel deliverers and freight carriers into one solution (e.g., DHL, dpd, UPS, DB Schenker, FedEx, GLS, Kühne+Nagel) and can centrally determine which carriers and special services should be automatically selected for an order with each combination. This way, you can easily avoid any interfaces to carrier-specific software.

    Furthermore, you can elevate the work in your warehouse to a new level with scanner-assisted processes.

    Labels and freight documents, which you previously had to manually compile for your carrier, are automatically included.

    And if a fully packed package needs to be modified, you can easily handle this through cross-carrier cancellations and reprocessing.

  • Controlling

    Your customers expect the best/most competitive prices from you. Simply determine the most affordable carrier for your customer order during the sales process. Before each booking, you can easily access the individual price lists of the carriers and review the fees.

    You can easily comply with the proof of delivery requirement in intra-community trade with Comsol Multiship. You can conveniently document the data exchange (confirmation of arrival for each delivery of a shipping order).

    Lastly, you can analyze your shipping processing data in no time with Power BI.

  • Inform customers

    Validate customer addresses before shipping to minimize the rate of misdeliveries. Additionally, easily include the return label in the package or provide it automatically via email or as a download.

    If customers prefer delivery to a parcel station, you can easily select this option and fulfill their request.

    Furthermore, automatically inform your customers about every status in the delivery process via email, and track the shipment status yourself in Dynamics 365 Business Central/NAV.

  • Sending special goods

    When shipping hazardous materials, compliance with all EU transport regulations requires many pieces of information and documents. With Comsol Multiship, these are automatically provided to you during the shipping process for submission to the carrier.

    You can also easily handle drop shipments using Multiship by sending to designated drop addresses.

    Furthermore, with Comsol Multiship, you can deliver your export orders and simultaneously clear customs. The data from your commercial invoice is electronically transmitted for this purpose.

Manufacturer’s note: Comsol is the manufacturer of the add-on and collaborates with distribution partners like us, who introduce and support the add-on in companies. Following the principle of “consistent simplification,” our partner company and Microsoft ERP Gold Partner Comsol has been pursuing the goals since 1992 to optimize commercial business processes in small and medium-sized enterprises through ERP software, streamline organizations to save time and costs, and prepare the company for the digital future.

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Excerpt from the References

  • At a Glance:

    All Details about the Add-On

    • Online (Cloud)
    • On-Premises

    Please contact us if you have detailed questions about supported versions.

    • Dynamics 365 Business Central Essentials or Premium
    • Dynamics NAV

    Please contact us if you have detailed questions about supported versions.


    The costs for the add-on cannot be given as a lump sum. It depends on exactly which functionalities you need and how many users you want to license. Please feel free to contact us.

    Use Microsoft Dynamics Offline:

    Which Benefits Does Comsol Multiship Offer?

    Save Time

    Handling the shipping process at a central point saves you valuable time in your day-to-day work. How will you use it?

    Satisfied Customers

    You can offer your customers the best prices, more choice and transparency. They will thank you for it.

    Provide Evidence

    You can easily and automatically comply with the obligation to provide proof for intra-Community deliveries or special dangerous goods.

    What Are You Waiting For?

    Let's Craft Your Success Story together

    Get to know us! In a free initial consultation, we’ll determine together if we, as a partner company, and the ERP system for medium-sized businesses, are the right solution for you and your company.

    We are looking forward to your inquiry!


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