Success Story: All Processes in One System with Cloud ERP

By introducing the cloud-based ERP solution, Tesedi now has time for what really matters, as the system is faster and data is more readily available to employees.

  • Cloud ERP implemented
  • All processes in one system
  • Successful collaboration
Tesedi’s Expectations:

Goal: Increase Performance

“Our goal is to boost performance by upgrading to the latest version of Dynamics 365 Business Central Online (Cloud). For this, we need constant availability of our data and improved processes. We also want to expand our entire system landscape.”

The Results of Our Work:

Improvements at a Glance

  1. Cloud-based ERP solution (all processes represented within a single system landscape)
  2. Increased performance (speed and availability of our data and processes)
  3. Hosting eliminated
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How It Was Before:

Initial Situation: Outdated System

“We previously worked with an older UK version of Dynamics 365 Business Central (Version 14). However, this version could no longer be maintained. The system had already experienced multiple outages and often needed to be restarted. The solution was therefore an upgrade to the latest Business Central version and a move to the cloud. The old ERP system was hosted on-premises with a database and connected to several systems. We had to ensure that all these scattered systems were integrated into Dynamics 365 Business Central.

At the same time, the existing interfaces from the upstream systems needed to remain functional. This included, for example, Continia Document Capture, a tool for document processing. The interfaces were the biggest challenge in migrating to the new environment because we have a large number of tenants.

Our Tesedi app also had to be upgraded. This mainly involved additional interface implementations as well as numerous custom fields and custom code. The upgrade to the latest Dynamics 365 Business Central Online version (Cloud) was intended to boost our performance, improve data availability, and map all processes in one system. Ultimately, the cloud migration to the new version convinced us, as we have been using Dynamics 365 Business Central for several years and are generally very Microsoft-oriented in our work approach.”

 

Challenges and Requirements at a Glance:

  1. Mapping all processes in a single system
  2. Migrating data from all interfaces to the new version
  3. Managing a large number of tenants
How Did Tesedi Approach Us?

Partner Search: Tesedi Meets anaptis

“After extensive research and discussions to solve our challenges, we came across anaptis as the right partner. Since we deliberately wanted to stay within the Microsoft ecosystem, we decided on a workshop with the company. What convinced us was not only the seamless integration and market presence of Dynamics 365 Business Central Online (Cloud), but also the extensive expansion options that perfectly matched our requirements. In addition to the attractive price-performance ratio, the constructive collaboration was particularly compelling: the team’s solution-oriented approach and open, equal-level communication created a trustworthy foundation for joint project work.”
What We Did:

Implementation: Business Central (Cloud)

“The implementation of Dynamics 365 Business Central Online (Cloud) was initially an organizational challenge internally due to several personnel changes. However, once we defined a single point of contact, the project ran smoothly. From that point on, our key users tested extensively following anaptis’ agile project methodology, and we booked training sessions for all employees at anaptis to properly prepare the entire team for the change process. Everyone pulled together, and our employees were highly motivated to complete the transition to the new version, even though it wasn’t equally easy for everyone.

Great Collaboration with Strong Commitment

The excellent collaboration with anaptis was particularly evident in solving our issue with database migration during the app upgrade. We encountered one or two minor problems, but thanks to our solid communication foundation and the ticket system, we resolved them quickly. What we especially appreciated about anaptis was that our contact person always had creative ideas and the necessary expertise was available whenever we needed support. Both sides went the extra mile, which required a high level of commitment and personal responsibility.”

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An Overview of All Optimizations:

These Features Enhance Tesedi

Strong customizations that we were able to integrate cleverly

“Specifically, the core system Dynamics 365 Business Central was supplemented with new components and existing software solutions, for example:

  • Continia Document Capture was expanded for the continued operation of the existing OCR document capture installation by three additional tenants (there are now seven tenants in total).
  • OPplus was introduced as a solution for payment transactions in Switzerland.
  • Continia Expense Management is being considered for expense handling.
  • A new solution is now being used for tax calculation in the USA.”
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With Continia Document Output, you can automatically send documents such as invoices or quotes via email or as XML with just a few clicks.

The Successful Result:

Outcome: Cloud-Based ERP Solution

“In summary, the upgrade to Dynamics 365 Business Central (Cloud) represents a clear improvement with major advantages over our old software: All processes are mapped in one system, and our performance is significantly better. We now have time for what really matters because our system is faster and data is more readily available to our employees. Finally, we have a product with official support again. Unlike the on-premises setup, hosting is now handled by Microsoft, so we have fewer concerns in that regard.

Moreover, the cloud migration has opened the door for us to update and modify our entire IT landscape. We were able to integrate additional Microsoft products such as the Dynamics CRM solution, further accelerating our future projects.”

What I truly appreciate about working with anaptis is that we always look for solutions together and creative ideas always come from anaptis. Both sides went the extra mile, which demonstrates a high level of commitment and personal responsibility.

Mohsen Ghassemian, IT Project Manager, Tesedi

May We Introduce:

Tesedi is Now Cloud Ready

Tesedi is a leading partner for the sale of IT hardware and, in addition to comprehensive support services, also offers professional warranty contract management. Tesedi has around 100 employees and was founded in 2005. The company operates at six locations (in Germany, Austria, Switzerland, France, the United Kingdom, and the United States).

6
Locations

100
Team members

20
Years of Experience

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