Overview:
Our Project with connectiv! eSolutions
Long-Standing Collaboration:
connectiv! Is Customer and Partner
Chapter 1:
We have conducted upgrades to Dynamics NAV 2009 and Dynamics NAV 2017 and support connectiv! with our ERP expertise on a daily basis.
connectiv! as Customer
Chapter 2:
Through our expertise in ERP and connectiv!’s expertise in CRM/Customer Engagement, we collaborate as partners with several clients.
connectiv! as Partner
Kapitel 1: connectiv! as Customer
Initial Situation
“As a Microsoft partner company ourselves in the CRM area, we have been loyal to Microsoft products for a long time. In 2001, Navision Financials 2.01 was implemented in our company (at that time with another partner company).
However, this company lacked specific expertise in certain ERP topics (e.g., finance functions, SharePoint integration). Additionally, we wanted to link SharePoint with Navision for storing incoming invoices, which proved to be difficult at the time. Finally, due to our current significant company growth, we had to meet the increased requirements in infrastructure operation.”
Challenges at a Glance
- Lack of expertise with the previous partner company (e.g., financial functions, SharePoint integration).
- Increased requirements for infrastructure operation due to company growth.
Goal
“The goal was to switch to a confident and professional Microsoft partner company that would support us in all projects (e.g., Office-NAV integration) and assist us in infrastructure operation.”
Partner Search
“The collaborative work in joint projects eliminated the need for us to explore alternative partner companies. The good discussions about our future projects led us to become a customer of anaptis in 2006.”
Result
“We wanted to remain loyal to Microsoft Dynamics. After all, since 2004, we have been dealing with Microsoft’s CRM products ourselves. Therefore, it made sense to continue using the same software in the ERP area to benefit from the advantages of platform usage. Since then, we have already carried out two upgrades to higher Dynamics NAV versions together with anaptis. Our experience shows that the Dynamics NAV standard can be used excellently for service-providing companies.
Moreover, we can always rely on anaptis’ support in infrastructure operation.”
Improvements at a Glance
- Platform Effect: ERP and CRM based on Microsoft technology (resulting in efficiency, process speed, etc.).
- Support in hardware operation.
- Collaboration with an honest and professional partner company with short communication channels.
Thomas Thyen, CEO, connectiv! eSolutions GmbH
Kapitel 2: connectiv! as Partner
We complement the connectiv!’s portfolio in the ERP area, and the connectiv! complements our portfolio with the CRM/Customer Engagement area (especially Dynamics 365 Sales, Marketing, Customer Service, and Field Service). For a long time, we have been jointly supporting and optimizing projects for our mutual long-standing customers. Companies particularly appreciate that although we are two partner companies, the solution is still implemented ‘as if from a single source’.”
Everything at a Glance:
Which Products/Services Were Used/Offered?
Microsoft Dynamics NAV
Microsoft Dynamics NAV is the ERP solution to connect your business departments.
IT Infrastructure Consulting
Upon request, we provide support within the scope of a project in the area of IT infrastructure.
What Are You Waiting For?
Get to know us! In a free initial consultation, we’ll determine together if we, as a partner company, and the ERP system for medium-sized businesses, are the right solution for you and your company.
Let's Craft Your Success Story together
We are looking forward to your inquiry!
