koberg-tente

Optimized Warehouse Logistics

The industry-specific characteristics of the manufacturing company Koberg + Tente GmbH & Co KG required a specific version of Dynamics NAV.
Overview:

Our Project with Koberg + Tente GmbH & Co. KG

Koberg + Tente started 70 years ago as a classic optical wholesale business. But today, the Münster-based company produces and sells its glasses throughout Europe. The complex logistics must be optimally managed. The current inventory and shipping of products must be monitored at all times to ensure optimal customer service. Therefore, a system change became inevitable over time. Consequently, in collaboration with anaptis, business processes have been optimized through Microsoft Dynamics NAV in wholesale.

Initial Situation

“Our previous solution could not accommodate industry-specific features such as managing glasses by color, model, collection, and size.

Even before partnering with anaptis, we were using Navision. We were satisfied with the system from the beginning. However, the support from the large software company did not meet our expectations.”

Challenges/Wishes at a Glance:

  1. Representation of industry-specific processes
  2. Management of variations of glasses
  3. More personalized support from the partner company
Set Focus:

The Goal

“We needed a specific version of the Dynamics NAV system that accurately replicates the industry-specific features and company processes, helping to streamline operations.”

Result

“The company anaptis seemed like a good fit for us from the first impression, which was confirmed afterwards especially on a personal level. Comprehensive support is crucial, especially in the IT sector, where novices can quickly feel lost. Moreover, the IT infrastructure forms the basis of logistics and administration. Since switching to anaptis, we can now benefit from excellent service, making us feel well taken care of in every aspect.”

Improvements at a Glance:

  1. Quick issue resolution through an on-site partner company
  2. Reliable partner company due to competence and dedication
  3. Industry-specific customizations
  4. Better customer support and reduced error sources
  5. Improved logistics (inventory and status monitoring)
  6. Better informed about system updates
koberg-und-tente-tente
“Comprehensive support is crucial, especially in the IT sector, where novices can quickly feel lost, and the IT infrastructure forms the basis of logistics and administration. After switching to anaptis, we were able to benefit from excellent service, making us feel well taken care of in every aspect.”

Frank Tente, Managing Director, Koberg + Tente GmbH & Co. KG

Everything at a Glance:

Which Products Were Used?

Microsoft Dynamics NAV
Microsoft Dynamics NAV is the ERP solution for linking your business areas.
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