You create a sales invoice or order to record your agreement with the customer to sell specific products under specific delivery and payment terms.
You can create the sales invoice directly from a sales quote that your customer has accepted.
Step 1: Select the magnifying glass icon, enter “Sales Invoices”, and then select the appropriate link.
Step 2: Enter the name of an existing customer in the “Customer” field.
Other fields on the “Sales Invoice” page will now be filled with the default information of the selected customer. If the customer has not been set up yet, follow these steps:
- Enter the name of a new customer in the “Customer” field.
- In the dialog, click “Yes” to confirm the transfer.
- On the page “Select a template for a new customer”, select a template on which the new customer card should be based, and then select “OK”.
- A new customer card opens, pre-filled with information from the selected customer template. Fill in the remaining fields.
- Once you have filled out the customer card, select “OK” to return to the “Sales Invoice” page.
Fields in the sales invoice header will be filled with the information you specified on the new customer card.
Step 3: Fill in the fields on the “Sales Invoice” page in the “General” tab as needed.
You can now fill in the sales invoice lines for products you are selling to the customer or for any transaction with the customer that you want to record in a general ledger account.
If you have set up recurring sales lines for the customer, such as a monthly reorder, you can insert these lines on the invoice. You do this by using the “Get Recurring Sales Lines” option under “Actions > Functions”.
Step 4: In the “Lines” tab of the “Sales Invoice”, select the type of product, cost, or transaction you want to book for the customer with the sales line.
Step 5: In the “No.” field, select the correct record. The selection in the dropdown depends on the type set previously. So, if you choose “Item” as the type, your items will be displayed; if you choose “Resource”, for example, your employees will be displayed.
Leave the “No.” field blank in the following cases:
- If the line is intended for a comment. Enter the comment in the “Description” field.
- If the line is intended for a catalog item.
Step 6: Enter in the “Quantity” field how many units of the product, cost, or transaction you want to store in the line.
The value in the “Line Amount” field is calculated as Unit Price x Quantity.
The price and line amount on the sales invoice lines are displayed with or without VAT, depending on what you selected in the “Price Includes VAT” field on the customer card.
Step 7: If you want to grant a discount, enter a percentage in the “Line Discount %” field. The value in the “Line Amount” field will be updated accordingly.
If you have set up specific item prices for the customer on the relevant customer card in the “Sales Prices and Sales Line Discounts” fact box, the price and amount on the invoice line will automatically update when the agreed pricing criteria are met.
Step 8: Repeat steps 9 to 12 for each product or fee you want to invoice to the customer.
The total fields under the items will automatically update as you create or modify items to show the amounts to be booked to the general ledger accounts.
Step 9: Enter, if necessary, in the field “Charge to Invoice” under the sales lines the amount to be invoiced, which is to be deducted from the value displayed in the field “Total Including VAT” in the lower area of the invoice.
If you have set up invoice discounts for the customer, the specified percentage value is automatically entered into the “Invoice Discount in Percentage” field once the criteria are met, so that the corresponding amount is entered into the “Invoice Amount with Discount Excluding VAT” field.
Step 10: Once the sales invoice lines are completed, select the action “Post and Send”.
The dialog box “Booking and Sending Confirmation” displays the desired method for the customer to receive the document. You can change the sending method by selecting the button from the field “Send Document To”.
The sales invoice is output as a PDF if configured accordingly, and booked G/L entries, customer entries, and item entries, etc., can be viewed via “Find Entries”. G/L entries and item entries related to the sales invoice have been automatically recorded in the system, e.g., as receivable and inventory decrease. The sales invoice is no longer in the list of “Sales Invoices” but can be found in the list of “Posted Sales Invoices”.
Viewing posted invoices
Once the invoice is posted, you can find it in the list of posted invoices. The list “Posted Sales Invoices” and the list “Posted Purchase Invoices” show the posted invoices with the final invoice numbers. In the list, you can look up each posted invoice and correct or cancel a posted invoice.